Delivery Information

1. Delivery charge per order in the UK is FREE.

2. International Delivery* is available on selected brands. Delivery for international orders is £9.95. Delivery for international orders over £100 is now FREE!

3. Standard UK deliveries are dispatched by Royal Mail First Class - typically delivery can be expected within 1 to 5 working days of placing an order.

4. Guaranteed next day delivery for UK is available to orders that are placed before 3.30pm. Orders placed after 3.30pm for next day delivery will be dispatched the following working day. Orders placed on Saturday or Sundays that have selected next day delivery will be dispatched on a Monday.

5. Please note to dispatch and delivery on Bank holidays, Saturdays and Sundays. During Christmas and Sale periods it might take longer to dispatch your order (up to 7 working days).

6. In the event of delivery not being possible within 14 days (UK) of receiving the order, we will undertake to keep you informed of any changes and give you the option to cancel the order and receive full refund of monies paid.

7. If an item is out of stock we will aim to contact you within 5 working days of your order being placed. We may offer alternative items or inform you of the date that we expect the missing item(s) to be back in stock.

8. International orders can take from 3 - 15 working days to be delivered, depending on the country and location that the order is being dispatched to.

9.  Express international delivery is available for £30. International orders that choose Express Delivery can expect their item in 2 - 4 working days with FedEx, UPS or DHL.

10. Please Note: Due to delivery time scales to the United Arab Emirates, all orders to the UAE must be sent on express delivery charged at £30.